At VLA DOLCE, we aim to deliver your orders quickly and securely. This Shipping Policy explains our shipping terms, timelines, and procedures.
1. Order Processing
• Orders are processed within 1–2 business days after payment confirmation. • Orders placed on weekends or public holidays will be processed on the next working day. • You will receive an order confirmation email and a tracking number once your package is dispatched.
2. Shipping Methods & Delivery Time
• Standard Shipping (Domestic – India): 3–7 business days. • Express Shipping (where available): 1–3 business days.
Please note: Delivery times are estimates and may be affected by factors beyond our control (e.g., courier delays, holidays, or weather conditions).
3. Shipping Charges
• Shipping charges are calculated at checkout based on delivery location, order weight, and selected shipping method. • From time to time, VLA DOLCE may offer free shipping promotions which will be communicated on our website or social media.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking ID via email or SMS. You can track your shipment on the courier partner’s website.
5. Delays & Non-Delivery
• While we work with trusted courier partners, unforeseen delays can occur. • If your order does not arrive within the expected timeframe, please contact us at support@vladolce.com with your order details. • In case of failed delivery due to incorrect address or customer unavailability, re-delivery charges may apply.
